Frequently Asked Questions About Be You Medical Treatments

1. Text 1-844-730-1623
2. Call 916-223-9361
3. Email info@beyouthful.com

Book Online
https://booking.beyouthful.com/webstoreNew/services

Book on the App
Download on the App Store

1. Visit the booking website or download the App
2. Select your location (Rocklin, Sacramento, Alamo, Grass Valley)
3. Choose your service (Botox, Injectables, Laser, Body Sculpting, Consultations)
4. Select the treatment you desire. Each treatment has a description guiding you to select them appropriately.
5. Select your provider if available for your treatment
6. Select the date and time of your liking
7. Select BOOK NOW
8. Register using your phone number or email and create a password, or sign in if already registered
9. Fill out the information required to save your credit card on file. This is a requirement to book your appointment. If you cancel within 48 hours of your appointment or no-show, we charge $75.
10. Confirm your appointment

Cancellations and reschedules must be made 48 hours before your appointment to avoid a fee of $75. We will charge the card on file if there is a cancellation or rescheduling within the 48-hour window of your appointment. If you don't attend your appointment, there is a $200 fee. This policy applies to all appointments, including consultations.

1. Visit the booking website or the Be You Medical App
2. Log in
3. Select your name on the top right
4. Select appointments on the left-hand side
5. Select upcoming appointments
6. Select cancel, leave a comment, then submit

Note: If your appointment has already been confirmed, text the clinic directly to cancel. The system will not allow any changes once confirmed, so you must call or text.

Rocklin
Monday: 9am–5pm
Tuesday: 9am–6:30pm
Wednesday: 9am–5pm
Thursday: 9am–5pm
Friday: 9am–5pm
Saturday: 10am–3pm
Sunday: Closed

Sacramento
Monday: 9am–6pm
Tuesday: 9am–5pm
Wednesday: 9am–5pm
Thursday–Sunday: Closed

Alamo
Wednesday: 10am–6pm
Thursday: 11am–7pm
All other days: Closed

Grass Valley
Wednesday: 9am–6pm
All other days: Closed

Rocklin Clinic — located inside the W Salon Suites building facing Granite Drive, just right of the Studio Movie Grill. Map

Sacramento Clinic — located in the Pavilions shopping center across from the Williams Sonoma Store in the Studio 55 Salon building (with black awnings) on the first floor. Map

Alamo Clinic — located in the W Salon Suites building in the Safeway shopping center near Peet's Coffee. Map

Grass Valley Clinic — located on the bottom floor across from South Pine Cafe. Map

Our team is happy to meet with you to discuss injectables, lasers, body sculpting, and skincare. For in-person there is a $199 fee. Book your in-person consult under the Rocklin clinic. Body sculpting consults are complimentary (book under Rocklin).

Note that Dr. Selene does not offer in-person consultations — she will do your consultation and treatment in the same visit. Dr. Selene offers complimentary contact-free consultations for new patients via the TouchMD app. Text the clinic at 844-730-1623.

Dr. Selene Castrejon
Dr. Selene Castrejon is a trained Emergency Medicine Physician. She has been practicing medicine for over twenty years and has specialized in aesthetic medicine for over ten years — expertise in Botox, filler, Exosomes, and Sculptra. Dr. Selene is the CEO and Medical Director of Be You Medical.

Maria Romero, Nurse Practitioner
Maria has worked as a nurse for thirty-nine years and as an aesthetic provider for three years. Expertise in Botox, filler, Sculptra, Kybella, Exosomes, lasers, and skincare.

Mackenzie Smith, Registered Nurse
Mackenzie has worked as a nurse for six years and as an aesthetic provider for four years. Expertise in Botox, filler, Sculptra, Kybella, Exosomes, lasers, and skincare.

Summer Dyas, Registered Nurse
Summer has worked as a nurse for eleven years and has been an aesthetic provider for nine years. Expertise in Botox, filler, Sculptra, Kybella, Sublative/CO2/Vivace lasers, Exosomes, and skincare.

Clare Labadie, Registered Nurse
Clare has worked as a nurse for nine years and has been an aesthetic provider for four years. Expertise in Botox, filler, Sculptra, Kybella, lasers, and skincare.

Julianne Rooney, Nurse Practitioner
Julianne worked as a labor and delivery nurse and women's health nurse practitioner and has over 6 years in aesthetics. Specializes in Botox, lasers, Kybella, filler, Sculptra, and skincare.

Catherine Lenz, Physician Assistant
Catherine is a board-certified PA with over 30 years of experience, specializing in aesthetics and dermatology. Specializes in Botox, lasers, Kybella, filler, Sculptra, and skincare.

Instagram:

• Dr. Selene Castrejon — @drselene
• Summer Dyas RN — @thelipqueen_rn
• Mackenzie Deneen Smith RN — @missmac_rn
• Clare Labadie RN — @claremairead_rn
• Maria Romero NP — @mromero1958
• Julianne Rooney NP — @julianne.aesthetic.np
• Catherine Lenz PA — @catherine_lenz_pa

We have minimal staff turnover, so we do not typically have any openings. Dr. Selene hand-picks her staff members based on her relationship and history with them.

BYM doesn't offer mentorship or training programs at this time. If you're looking for training on aesthetics, we recommend Pallette by Allergan Aesthetics.

Yes, we have a patient app to book appointments on for both iPhone and Android.

Apple App Store (iPhone): apps.apple.com/us/app/be-you-medical

Google Play (Android): play.google.com/store/apps

Rocklin — Tuesdays 9:00am–6:30pm

Sacramento — Mondays 9:00am–6:00pm

Alamo — Wednesdays 10:00am–6:00pm

Grass Valley — Wednesdays 9:00am–5:00pm

Unfortunately, on Botox Clinic days, you will not be able to choose or request a specific provider.

Exciting update for our Botox Clinic Day members!

We're thrilled to announce a new benefit for our Botox Clinic Day Membership holders: you can now use your membership perks for Same Day Botox appointments at any of our locations and with any available provider — as long as there's a 15-minute opening that day.

To book, simply visit our scheduling website and select the "Same Day Botox" option. This gives you greater flexibility while still enjoying all the advantages of your membership.

Please note: this offer does not apply to appointments with Dr. Selene. Patients are welcome to purchase the Botox Clinic Day Membership at the time of their Same Day Botox appointment.

You can find pre and post-care instructions here.

Botox is a non-invasive treatment with little to no downtime. You can find pre and post-care instructions here.

We don't numb before Botox treatments. For filler, you have the option of numbing before your appointment, and we recommend it. Please arrive 10–15 minutes before your appointment to apply numbing cream.

If you need to be reassessed, please schedule a follow-up appointment online under the Consultation/Follow Up tab, under "Follow Up," 2–3 weeks after injection. Preferably on a Botox Clinic day — a provider will assess you in person and determine your treatment.

On average, Botox can last approximately 3–4 months for 60+ unit dosing. Filler can last six months to 1+ year, depending on where it is placed, how much product is used, and volume lost. Your provider will discuss this further with you at your appointment, as there are many variables.

You can find pre and post-care instructions here.

Please book with the same provider, allowing 2–3 weeks after your filler appointment. Book under the consultation tab "Follow Up." Please contact the clinic directly if it is a medical emergency before that time frame.

You can expect to swell and bruise for the first two weeks post-filler. Please read the pre and post-care page for a list of medications to avoid before your treatment to reduce bruising.

Yes, we numb you before some of the lasers, including Clear & Brilliant, CO2, Vivace, Profound, Frax 1940/1550, and Sublative. We ask you to arrive 30–45 minutes early to numb for the Clear & Brilliant, Sublative, and Vivace. Arrive one hour prior for the Frax 1940/1550. For the CO2 and Profound, arrive 2 hours early to numb.

Alternatively, you can come by the clinic up to 5 days before your laser treatment to pick up numbing cream and numb yourself before your appointment. For Profound and CO2, you will need a pre-op appointment to take photos, get your numbing cream to put on before you get to your appointment, and answer any last-minute questions.

Arrive 2 hours early for Ativan RX for Profound or CO2. We do not typically numb for IPL, laser hair removal, YAG, vascular laser, or Gentlemax Pro.

You can find pre and post-care instructions here. Each laser varies individually.

Sculptra can last up to 1–2 years. Most patients need 1–2 vials per visit, usually done in a series of 2–3 sessions every 4–6 weeks.

There are no safety studies on our treatments and some skincare products for pregnant or breastfeeding women. Therefore, we do not recommend our services until after the pregnancy and breastfeeding have stopped.

For all billing questions, please email finance@beyouthful.com.

Yes. Please sign up for rewards before your appointment.

alle.com

aspirerewards.com

Yes, we offer the 6-month financing option.

carecredit.com

Please call the customer service department for each program.

Alle: 1-888-912-1572

Aspire Rewards: 844-527-7473

Existing patients can share their unique code with new patients to use when booking their treatments online. The referral code is in the app or the online booking site once the patient has logged into their account, under the Friend 2 Friend Referral Program tab.

The new patient must use the code when booking the first appointment and create a BYM account. Once the new patient completes their treatment, the existing patient gets $50 and the new patient gets $25 deposited into their account within 24–48 hours.

Patients can sign up for the EmSculpt membership by signing the agreement form and paying a $150 annual fee. This locks in your price of $275 per treatment for the year.

Cancel anytime with no penalties. Your card will be charged the annual fee automatically. Sign up here.

This package is designed to provide exceptional value and convenience while fostering loyalty and long-term relationships. For $2,000, patients receive 60 units of Botox or Dysport, or 100 units of Daxxify, every three months. Additional units beyond the included 60 are just $10 each.

Enjoy the flexibility of seeing any provider, any day of the week, at any location. Please note that this package cannot be combined with Alle patient points, though Alle points can be earned and applied to additional units. Purchase can be made in-clinic.

$99 annual membership fee. Locks in $9/unit for 60+ units and $10/unit for 59 units or less. Non-members pay $12/unit.

Membership discount pricing applies to dedicated Botox discount clinic days only. Cancel anytime with no penalties. This package requires you to sign up at the clinic.

Buy a package of four and get the fifth laser free (save $550–$900). Packages apply to Frax 1940/1550, Sublative, IPL, YAG, Vivace, and Clear & Brilliant.

All laser packages expire 1 year from purchase.

Purchase multiple syringes packaged to treat multiple areas in one visit for better results and receive a discount.

• 3 syringes: $1,800 (save $650)
• 5 syringes: $2,900 (save $1,125)
• 8 syringes: $3,800 (save $2,500)
• 10 syringes: $5,200 (save $2,675)

Patients can sign up for the CoolSculpting Membership by signing the agreement form and paying a $399 annual fee. This locks in your price of $275 per cycle for the year. Non-members pay $500 per cycle.

Our curated Beauty Bundles combine your favorite treatments — like Botox, laser services, skincare, and facials — at exclusive discounted rates. Designed to deliver real results and radiant confidence, these packages make it easy to maintain your glow while saving on your self-care. Buy online or in-clinic.

Opal — $6,000 (save $1,995+)

• 240 Botox units
• 1 syringe of filler
• CO2 laser
• 2 Frax Single or Vivace, or Sublative
• 1 DiamondGlow facial

Gold — $8,000 (save $2,170+)

• 240 Botox units
• 3 syringes of filler
• CO2 laser
• 3 Frax Single or Vivace, or Sublative
• 1 DiamondGlow facial
• $400 skincare credit

Platinum — $10,000 (save $2,620+)

• 240 Botox units
• 5 syringes of filler
• CO2 laser
• 3 Frax Single or Vivace, or Sublative
• 4 DiamondGlow facials
• $1,000 skincare credit